Help Desk

We provide a qualified help desk team to support you in the case of questions about TRICAD MS®.


  • Free help desk for help desk customers (annual fee)
  • For customers without helpdesk agreement we charge by every 15 Minutes
  • Support from experienced experts
  • Direct connection to experts or automatic responder (short waiting periods)
  • We will call you back, inquire via E-Mail
  • We support you via TeamViewer on you PC

Our TRICAD MS® helpdesk is available at the following times:

Mo–Thu: 09:00–16:00 Uhr
Fri: 09:00–14:00 Uhr
Phone : +49 6196 76129-29

Or use our Online Helpdesk Form.

The "TeamViewer" remote control tool can be found here.

We look forward to the opportunity to tell you more about our helpdesk.
Contact us by calling +49 6196 76129-0 or send an E-Mail.